Issue with workflow reminders

Has anyone had issues with the workflow notifications not working? I set up a reminder notification to be sent to users two days before an activity was due and nothing was sent. I used the exact same process for a different activity and the emails went out with no issue, so I’m not sure what’s going on.

Hi Heather,

This isn’t a very common issue. If anyone has any experience with this feel free to share it below.
In the meantime though, I’ve gone ahead and submitted a ticket for you with our support team to take a closer look (ticket # 130512).

When the solution is found with Support I will post it on this thread.

1 Like