Prophix wins 2020 Influitive BAMMIE Award for Advocate Marketing Program of the Year!
That means Influitive, the company whose software we use to build and run the Red Carpet program, ranked this hub as the best use of its platform for all of its customers with 500 employees or less. UserTesting won the mid-market award and Cisco took home the honors for the enterprise edition.
A big thanks goes out to you, to our wonderful Red Carpet members, for making it happen. If you have a comment or question about the BAMMIE Awards - or you just want to let us know what you think about Red Carpet, leave a comment here!
Regarding the Prophix red carpet site itself, let me say that these days every software company has a customer/community site. Many of them are Ho-hum implementations in an attempt to check the box that it exists and, if possible, offload customer support issues to their customers.
But I’ve found red carpet to be quite different. Prophix professional services, CSP, and tech support personnel are all involved, and the customers are truly helping other customers. I’ve used red carpet as my main go-to tool for learning about Prophix, from day 1 entry level stuff to more advanced things like DPM modeling.
I guess my experience is not unique, and influitive must have recognized that. Or perhaps your approach just naturally causes some of the KPIs they monitor to rise you above the rest (which would mean that they have chosen the right KPIs to monitor).
Kudos to @mark.behar on driving and cultivating such an engaging site and keeping it relevant to the constituency.
